Shipping policy
Shipping and Handling:
Customers are responsible for the shipping and handling costs associated with any return, unless the return is due to a product defect, or an error made by Respire. We recommend using a trackable shipping service and purchasing shipping insurance for your protection. Respire will not be held responsible for any packages lost or damaged during the return shipping process.
Refunds:
Once your returned product is received and inspected, we will notify you of its status.
If approved, a refund will be issued to the original payment method used for the purchase.
Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider.
Exclusions:
The following items are not eligible for return:
Opened or used products. Products not purchased directly from Respire's official website or authorized retail outlets.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team immediately. We will assist you in resolving the issue and provide a replacement or refund, depending on the circumstances.
Please note that this return policy is subject to change without prior notice. We encourage you to review the policy on our website or contact our customer support team for any updates or clarifications. For any further questions or assistance, please don't hesitate to reach out to our customer support team.